Rhino Products Warranty Policy

At Rhino Products, we stand behind the quality and durability of everything we manufacture.

Warranty Coverage

All Rhino-manufactured products are warranted against defects in materials and workmanship for 2 years. Strap products receive an additional 3 years of coverage, for a total of 5 years.

During the warranty period, we will repair, replace, or refund defective products as appropriate.

What Is Covered

Our warranty covers defects in materials and workmanship under normal use for the product's intended purpose.

Damage caused by misuse, abuse, unauthorized modifications, or excessive wear is not covered and may result in additional repair charges.

Out-of-Warranty Repairs

Rhino Products may offer repairs for products outside the warranty period on a case-by-case basis. Repair costs will depend on the condition of the product, the extent of the damage, and the work required.

We will discuss any applicable charges with you before proceeding with repairs.

Warranty Claims

No return authorization is required, but we recommend contacting us before shipping an item.

Please include your name, return address, phone number, and a description of the problem.

Contact us for the correct repair shipping address before sending any products.

Warranty on Repairs

Repaired items receive a renewed 2-year warranty on the specific issue repaired, beginning on the date of repair.

Contact Us

Rhino Products

P.O. Box 156

Ravenna, MI 49451

Phone: 269-674-8309

Email: rhino@rhinoproducts.com

If you experience an issue not specifically addressed in this policy, please contact us. We will work with you to find an appropriate solution.